FAQ Help Centre
Find answers to questions we get asked from our customers below.
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The National Shrine of Saint Jude, Apostle and Martyr, is served by the Carmelite friars at Faversham, in the southern English county of Kent. It was founded in 1955.
Since then thousands of pilgrims have come to Faversham from all over the world to visit and pray at our little shrine to Saint Jude. It is not a large building, but it has become sacred with the prayers of the many pilgrims who have come here, and who tell movingly of their encounters with God and with one another.
We hope that this shop can help us in the spreading of the Gospel and will provide a sense of connectedness with the Shrine. Our shop includes a number of religious gifts and souvenirs connected to Saint Jude, but also to other important national saints and Carmelite saints.
We are part of the Carmelite Charitable Trust – Registered Charity Number 1061342. All proceeds from this shop go towards the Shrine and the work of the Carmelites in Britain and worldwide.
All payments are processed through our secured payment system.
Search our website, and add the products you wish to buy to the shopping cart by clicking ‘Add to cart’. When you have selected all the items you wish to purchase from us proceed to the checkout and complete your order with our easy-to-use secure step by step checkout system.
You have the option to shop as a guest or to create an account with us, which provides a way for you to track your order among other features.
Or, alternatively, please order over the phone and our Shrine Office team will be happy to help. With their in-depth knowledge of our shrine shop, they can answer your questions, advise on products and stock and organise your order. They are available 8:30 am – 5 pm, Monday – Friday.
Call us on 01795 539214, or email us on shop@stjudeshrine.co.uk
Or, feel free to post your order to: Carmelite Friars, PO Box 289, FAVERSHAM, Kent, ME13 3BZ
On the top right corner of our online shop, currency can be changed to EUR (€) & USD ($), if you would rather pay in this currency.
We would recommend that all our customers try and use a debit/credit card or PayPal. You don’t need a PayPal account and you can simply use your credit/debit card when you use this option. PayPal is secure and flexible – and provides an extra receipt on purchase.
Or, alternatively, payment can be made by cheque or postal order.
Notice that if you pay cheque or postal order, your order will take longer to send whilst we wait for receipt of cheque/postal order. We will have your order ready to send as soon as payment is received in the post.
If you have received a discount code from the Shrine Office, please use this on checkout in the “Discount Code” section on the left hand side of the page.
